Hazel Beauty and Sugar Salon

By booking an appointment, using our services, or visiting our website, you agree to the following Terms and Conditions. These terms are designed to ensure a safe, professional, and respectful experience for all clients.

1. About Our Services

Hazel Beauty and Sugar Salon provides beauty treatments including brows, lashes, facial treatments, waxing, sugaring, eyelash extensions, cosmetic tattoos, and other beauty services.

All treatments are carried out by trained professionals with care and attention to safety and hygiene. While we aim to achieve the best possible results, outcomes may vary depending on individual skin type, hair growth, and aftercare.

2. Appointments and Bookings

Appointments can be made through our website, by phone, or through other approved booking channels.

When booking an appointment, clients may be asked to provide basic information such as:

• Name

• Contact number

• Email address

• Preferred treatment

This information helps us confirm and manage your appointment.

We recommend arriving on time for your scheduled appointment to allow sufficient time for your treatment.

3. Late Arrivals

If you arrive late for your appointment, we will do our best to accommodate your treatment within the remaining time available.

However, late arrival may result in:

• Shortened treatment time

• Rescheduling of the appointment

• Cancellation of the appointment if there is insufficient time to complete the service

This policy helps ensure that all clients receive their treatments on schedule.

4. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, we ask that you provide reasonable notice whenever possible.

Repeated late cancellations or missed appointments may result in restrictions on future bookings.

This helps us respect the time of both our clients and salon staff.

5. Health and Safety

For your safety, please inform us of any relevant health conditions before your treatment. This may include:

• Skin conditions

• Allergies

• Recent cosmetic procedures

• Pregnancy

• Sensitivity to beauty products

Providing this information allows us to recommend treatments that are safe and suitable for your skin.

Hazel Beauty and Sugar Salon reserves the right to decline or modify treatments if we believe a service may not be appropriate for a client’s health or safety.

6. Treatment Results

Beauty treatments can vary in results depending on individual factors such as:

• Skin type

• Hair growth cycle

• Lifestyle

• Aftercare

While we aim to deliver high-quality treatments, Hazel Beauty and Sugar Salon cannot guarantee identical results for every client.

Following recommended aftercare instructions will help maintain the best possible outcome.

7. Pricing

Prices listed on our website or service menu are in Australian Dollars (AUD) and may be updated from time to time.

Hazel Beauty and Sugar Salon reserves the right to modify service pricing without prior notice. However, confirmed bookings will generally honour the price at the time of booking.

8. Website Use

By using our website, you agree not to:

• Misuse the website or its content

• Attempt unauthorised access to the website

• Use the website for unlawful purposes

All website content, including text and images, is the property of Hazel Beauty and Sugar Salon unless otherwise stated.

9. Privacy

Hazel Beauty and Sugar Salon respects your privacy. Any personal information collected through the website or booking system will be handled in accordance with our Privacy Policy and the Australian Privacy Act 1988.

10. Changes to These Terms

These Terms and Conditions may be updated from time to time to reflect changes in our services, policies, or legal requirements.

The most current version will always be available on our website.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

Hazel Beauty and Sugar Salon
Fraser Rise, Melton City
Victoria 3336, Australia

You can reach us through the contact details provided on our website.